Support and Repairs

Managing wireless and mobility systems can be a challenge. Fortunately, RedLine Solutions’ support team has the combination of hands-on field experience and extensive customer service know-how to get you through any challenge. Our support team can help you with everything from answering simple software questions to helping you solve more complex system integration issues. Learn more about our software support, expert barcode scanner and mobile device repair, and barcode printer repair.

What Our Customers Say About Our Support

I couldn’t be happier with the level of support and knowledge that RedLine Solutions provide.

Power Integrations
Rick Tait
Systems Integrator, Power Integrations

If every company in the world could be operated with the same service orientation as RedLine Solutions, life would be a lot easier.

Central Cold Storage
Tim Heffernan
President, Central Cold Storage

RedLine has an exceptional team who I could not recommend more highly. It has been a pleasure working with each of them and quite an experience to work with a partner so uncommonly dedicated to true customer satisfaction.

Mark Schipper
IT Director, Martinelli's

Software Support

We fully support all of our inventory and warehouse management solutions. Our experienced team of software support experts provides real-time remote assistance, helping you avoid costly system downtime.  We also partner with our third-party software suppliers to ensure that you receive the help you need, quickly.

Have software questions or need training?  We can help with that too.

Hardware Support

Our support team is knowledgeable on the hardware products we sell. If you have questions on equipment purchased from us, you can call tech support and the first 15 minutes are free. We resolve 90% of questions in 15 minutes or less.

Wireless Network Support

Whenever you want to extend the coverage of your wireless network, or if you need help troubleshooting the network's connectivity or coverage, RedLine Solutions' systems engineers are available to work with you to resolve any issues. Just contact our customer service team and they will schedule a phone or on-site meeting with the appropriate RedLine engineer.

Expert Barcode Equipment Repair

RedLine Solutions is a one-stop source for fast, high-quality barcode and RFID equipment repair. We fully support all of the equipment we sell, and we take the time to carefully analyze your needs and then recommend the repair / service option(s) that best meet your needs and budget.

Single Source for Barcode Repairs

A single call to RedLine Solutions covers all of your hardware warranty and repair needs. Our dedicated service coordinator manages the entire repair and return process - even if your equipment was purchased from multiple manufacturers or at different times - so you can focus on your business.

No more struggling with multiple purchase orders and following-up with multiple vendors. RedLine is your one-stop resource to keep your equipment operating smoothly.

We work directly with leading manufacturers to ensure the highest quality work and genuine manufacturer replacement parts:

  • Zebra
  • Cisco
  • Omron Microscan
  • Honeywell

Why Choose RedLine Solutions for Your Barcode Equipment Repair?

You can rely on us for fast, high-quality service results:

  • High quality repairs backed by leading manufacturers
  • Qualified service to protect warranty
  • One-stop source for multiple equipment vendors
  • Genuine original manufacturer replacement parts
  • Warranty repairs and service contracts
  • Extended warranty plans

We offer warranty service and comprehensive repair contracts on barcode printers and RFID printers as well.

Contact us today for a free service and repair consultation.

Barcode Printer Repair

Barcode printers are a crucial part of your operation. It's important that your printers function properly with minimal downtime.

RedLine Solutions offers specialized printer service and repair programs designed to keep your printers in top operating condition — minimizing downtime and disruption.

Why Choose RedLine Solutions for Your Barcode Printer Repair?

You can rely on us for fast, high-quality service results:

  • Certified technicians repair printers from Zebra, Intermec by Honeywell, Printronix, Datamax, and Sato
  • Genuine manufacturer replacement parts and printheads
  • On-site and depot services
  • Warranty repairs and service contracts
  • Rapid response and turnaround times

Complete Printer Repair Services

We service and repair all types of printers including:

  • Barcode printers
  • Thermal transfer printers
  • Direct thermal printers
  • Portable/mobile printers
  • RFID printers

RedLine also offers barcode printers and printer supplies such as labels, printheads, ribbons, and cleaning kits, as-well-as custom printed labels and more.

We also offer warranty service and comprehensive repair contracts on barcode scanners, mobile computers, and wireless equipment.

Contact us today for a free printer service and repair consultation.